Privacy Policy

This Privacy Policy (“Policy”) outlines how Bourne Coffee (“Company,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information obtained from users (“you” or “users”) of our coffee bean business website and services (“Service”). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Service, you consent to the practices described in this Policy.

1. Information Collection and Use:

a. Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details when you place an order or create an account on our website. This information is used to process and fulfill your orders, communicate with you, and provide customer support.
b. Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information helps us analyze trends, administer the Service, improve user experience, and gather demographic information.

2. Information Sharing and Disclosure:

a. We may share your personal information with third-party service providers, such as payment processors and shipping carriers, to facilitate order processing, delivery, and payment transactions.
b. We may disclose personal information if required by law or in response to a valid legal request from government authorities or law enforcement agencies.
c. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Security:

a. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
b. While we strive to safeguard your information, please note that no transmission of data over the internet or electronic storage method is 100% secure. We cannot guarantee the absolute security of your data.

4. Cookies and Tracking Technologies:

a. We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. These technologies may collect non-personal information about your interactions with our website.
b. You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our Service may not function properly if cookies are disabled.

5. Third-Party Links:

a. Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of such websites before providing any personal information.

6. Children’s Privacy:

a. Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

7. Changes to this Privacy Policy:

a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our website. We encourage you to review this Policy periodically.

8. Contact Us:

a. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.

9. Governing Law:

a. This Privacy Policy shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of laws principles.