Please read these Terms and Conditions (“Agreement”) carefully before using our coffee bean business (“Service”). This Agreement sets forth the legally binding terms and conditions for your use of the Service provided by Bourne Coffee (“Company,” “we,” “us,” or “our”). By accessing or using the Service in any manner, including but not limited to visiting or browsing the website, you agree to be bound by this Agreement.
1. Product Information:
a. Our coffee beans are sourced from high-quality suppliers and undergo careful processing and packaging to ensure freshness and flavor.
b. We strive to provide accurate descriptions and images of our coffee beans on our website, but we cannot guarantee their accuracy.
2. Orders and Payments:
a. By placing an order through our website or any other means, you agree to purchase the selected coffee beans at the specified price.
b. All prices listed are in the local currency and exclude applicable taxes, shipping, and handling fees.
c. Payment must be made in full before your order is processed and shipped.
d. We accept various payment methods as indicated on our website.
e. We reserve the right to refuse or cancel any order without providing a reason. In such cases, we will issue a refund for the canceled order.
3. Shipping and Delivery:
a. We strive to process and ship orders promptly. However, delivery times may vary depending on your location and other factors beyond our control.
b. Shipping costs and estimated delivery times will be displayed during the checkout process.
c. Any customs duties or import taxes imposed by the destination country are the responsibility of the customer.
d. We are not liable for any delays or damages caused by shipping carriers or customs authorities.
e. Standard post business 2-5 days, Express post 1-3 business days
4. Returns and Refunds:
a. We take pride in the quality of our coffee beans. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery to request a return or replacement.
b. We may request photographic evidence or the return of the damaged or incorrect product before processing a refund or replacement.
c. We do not accept returns or offer refunds for products that have been opened or used, unless they are defective.
5. Intellectual Property:
a. All content on our website, including but not limited to text, images, logos, and trademarks, is the property of the Company or its licensors and is protected by intellectual property laws.
b. You may not use, reproduce, distribute, or modify any content from our website without obtaining written permission from the Company.
6. Limitation of Liability:
a. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.
b. We make no warranties or representations about the suitability, reliability, availability, timeliness, or accuracy of the Service for any purpose.
7. Privacy Policy:
a. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information. By using our Service, you consent to our collection and use of your information as described in the Privacy Policy.
8. Governing Law:
a. This Agreement shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of laws principles.
9. Modification and Termination:
a. We reserve the right to modify or terminate the Service or this Agreement at any time without notice.
b. If any provision of this Agreement is found to be unenforceable or invalid, that provision